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Customer Questions & Answers for
Galaxy S4

Make your life richer, simpler, and more fun
Customer Questions & Answers:
35 Questions
 | 
9 Answers
Overall Rating:
4.584 out of 5
4.6
out of
5
(245 Reviews)245

Questions & Answers for samsung Galaxy S4

Question

how many screen replacements do i get

Top screen crack and bottom button crack
asked 1 week, 2 days ago
Sharnal
Durban
on Galaxy S4
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 1 week, 2 days ago
Samsung South Africa
Johannesburg, South Africa
0points
0out of 0found this answer helpful.
Question

When are we getting lollipop updates for samsung galaxy s4???

asked 1 week, 3 days ago
Sakhile
Kemptop Park
on Galaxy S4
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 1 week, 3 days ago
Samsung South Africa
Johannesburg, South Africa
-5points
0out of 5found this answer helpful.
Question

When will the Lollipop update be released for the S4 in SA?

asked 4 months, 3 weeks ago
Andrew
Johannesburg
on Galaxy S4
-16points
1out of 18found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 4 months, 2 weeks ago
Samsung South Africa
Johannesburg, South Africa
-46points
1out of 48found this answer helpful.
Question

why dont the ringtone for receiving sms make sound?, it rings for Wa, Messenger ect, but not for sms

asked 5 months, 2 weeks ago
Hannelie
Bethal, Mpumalanga, South Africa
on Galaxy S4
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 5 months, 2 weeks ago
Samsung South Africa
Johannesburg, South Africa
0points
0out of 0found this answer helpful.
Question

Can I get the stock Firmware files (CSC, MODEM ect) anywhere?

I have upgraded my firmware, or rather tried to for 5.0 (including the CSC and MODEM files. I realized afterwards that I only needed to update the PDA file (in Oden). Now I have the problem where my entire phone is not completely South African anymore... Is there a way to revert back to the stock files?

When restarting the phone (with volume up, home and power button held in) it states that the warranty is not void, so Im hoping that is true.
asked 6 months ago
SyanideSS
Roodepoort, Gauteng
on Galaxy S4
-2points
0out of 2found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 6 months ago
Samsung South Africa
Johannesburg, South Africa
0points
0out of 0found this answer helpful.
Question

S Translator :Does anyone know when the Afrikaans language will be included as an option in this app

) I have been using the S Translator which is very helpful so thanks for that, but unfortunately I am unable to translate from English to Afrikaans which is a huge need in my neck of the woods. I was wondering if this is now available or in the works or.... Please if someone could update me that would be a great help. Thanks. Best Regards
asked 8 months ago
Charlie
on Galaxy S4
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 8 months ago
Samsung South Africa
Johannesburg, South Africa
0points
0out of 0found this answer helpful.
Question

how do i bypass my samsung s4,its locked the screen

How do I bypass my Samsung s4, I have forgotten the password and now my screen is locked
asked 8 months ago
jamela.justice@gmail.com
Gauteng
on Galaxy S4
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Good Day

You can get in touch with our Live Chat Team. They’ll be able to talk you through it. Follow this link: http://livechat.support.samsung.com/LiveChat/customer/africa_en

Kind Regards
Samsung South Africa
answered 8 months ago
Samsung South Africa
Johannesburg, South Africa
0points
0out of 0found this answer helpful.
Question

SECURITY FEATURES

OF THE SECURITY FEATURES BUILT IN, ARE THEY AVAILABLE IN ALL COUNTRIES, SUCH AS ZIMBABWE FOR SAMSUNG I9505
asked 1 year, 11 months ago
memo
zimbabwe
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When will galaxy S4 duos, will come out on the european market?

asked 1 year, 11 months ago
florinbratulescu
Bucharest, Romania.
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

S4 vs S4 mini

I am due for my upgrade - which would be the better one? Not a tech savy person, just want a nice phone
asked 1 year, 11 months ago
Yolande
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why does the camera restart the phone and will there be a fix soon ?

A few times when I use the camera on the Galaxy s4 it restarts the phone why ?
asked 2 years ago
Ghostchant
Pretoria, south africa
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Can I download e-books on Samsung Galaxy III

I would like to know if I can download e-books. In which format? Will it be compatible with Kindle books
Can I download Audible books on my Samsung Galaxy?
Sometimes it is not available in South Africa. Can you assist?
asked 2 years ago
Hannelie
South Africa
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When will the Note3 hit South Africa?

asked 2 years ago
IGA911
George, South Africa
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how to sync my outlook calender to my phone. kies is not working

kies is not working, it only syncs the contacts
asked 2 years, 1 month ago
nazeem
south africa
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

can you record phone calls with samsung s4

asked 2 years, 1 month ago
anton66
south africa
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Does this phone support 4G and LTE? on the US T-mobile & AT&T networks?

asked 2 years, 1 month ago
late
California
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

s translator

Can a deaf person use s translator in meetings to convert verbal language into written text?
asked 2 years, 1 month ago
genius
Gauteng South Africa
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Samsung Galaxy S4 gt-i9500 No Smart Scroll or Smart Pause????

I have a samsung S4 gt-i9500 and the smart scroll and smart pause and other smart features are not on the phone? whats going with that do some phone have it and some dont???
asked 2 years, 1 month ago
chris216
cleveland, Ohio
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

When Will i be able to get my hands on a Samsung Galaxy S4 DUAL SIM phone?????

Where I live, most people have two or three phones, due to constant network problems with all the service providers. So if one network has poor coverage, the other, usually picks up the slack. So to have one excellent phone like the S4, that houses two SIM cards, would be a very welcome development.
asked 2 years, 2 months ago
Samuel Sung
Abuja
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I9502 or I9505

Is the S4 model I9502 available in africa?
asked 2 years, 2 months ago
muanya
Nigeria
on Galaxy S4
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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